Posted by Rebecca, March 24th, 2011
..Is my kitchen runner?
Remember this post around Valentine’s Day about how I wanted to order a runner to replace this shabby kitchen mat?
But when I ordered, I got this message.
Side note: I just noticed this, but how funny is it that they put this message the top of the email?
So my rug wasn’t going to ship until a month after my order, which was okay with me. This wasn’t an urgent-need-it-now purchase, plus I’m a patient person.
About two weeks ago, I remembered my rug was coming soon and got excited, then carried on. Last week I remembered it was being shipped, but I never heard anything about it. A few days ago, Mike looked at our kitchen mat with disdain and asked where the new one was. We were getting to that we-want-it-now point.
So today I decided to shoot Garnet Hill an email to ask if I would be notified when my rug was shipped. I wasn’t sure if a) it shipped and I wasn’t told or b) it just didn’t ship. They kindly responded to tell me that they didn’t know where my rug was, but their “specialist” would contact the manufacturer.
I began to get nervous….where the heck was my Bogart Flat-Weave rug??
Is there some sort of wait list for my rug that requires me to sleep outside of the Apple Store? Because I’ll do it.
Accenting one of the world’s wonders?
Transporting people to a whole new world (and therefore landing itself in another world)?
Experiencing Beiber fever?!??
Thankfully, Garnet Hill left me a voicemail later today to let me know that they’ve hunted down the manufacturer and my rug will be shipped tomorrow. Kudos to them for some great customer service.
Beiber is forgiven. As if I could ever be mad at him…